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Topic:

Skills /
Deliverables:

Tools:

Residential Cleaning

Risk Table, Job Aid, Project Proposal, Evaluation

Canva, Microsoft Word

Metro Cleaners is a residential cleaning service conceptualized in 2019 with fellow Instructional Designer Georgiana Patrichi at George Mason University.  They experienced a decrease in income coinciding with an increase in negative online reviews.  We designed brief training sessions as refreshers of cleaning procedures for specific areas of bathrooms. Since then, I have collaborated on a proposal and project management plan and independently created a business case for their training needs. Below are several artifacts from those projects: a job aid, risk table, and evaluation.

Job Aid

3.65" X 8.5" laminated card stock provided for each cleaner to keep in their cleaning caddies

Clean Bathroom Reminder Card.png

Risk
Table

Risk Table.png

Evaluation Strategy

Evaluation Text.png

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